privacy policy
introduction
Ribble Valley View is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, submit an enquiry, book a stay, arrange a viewing or otherwise interact with us.
By using our website, you agree to the collection and use of information in accordance with this policy.
who we are
Ribble Valley View is a luxury lodge park located in the Ribble Valley, offering holiday accommodation and lodge ownership opportunities.
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details provided on our Contact page.
information we collect
We may collect and process the following information:
Name
Email address
Telephone number
Postal address
Information submitted through enquiry forms
Booking and reservation details
Information relating to lodge ownership enquiries
Website usage data, including pages visited and interactions with our website
how we use your personal information:
Respond to enquiries
Arrange lodge viewings
Process bookings and reservations
Provide information about lodge ownership opportunities
Improve our website and services
Send relevant updates, news and marketing communications where you have consented to receive them
Comply with legal and regulatory obligations
marketing communications
If you choose to receive marketing communications from us, we may contact you with information about:
Lodge ownership opportunities
Special offers and promotions
Events and open days
News and updates from Ribble Valley View
You can unsubscribe from marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly.
cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.
Cookies may collect information such as:
Pages visited
Time spent on the website
Device and browser information
Website performance data
You can manage or disable cookies through your browser settings.
sharing your information
We do not sell, rent or trade your personal information to third parties.
We may share information with trusted third-party providers who help us operate our business and website, including:
Website hosting providers
Booking and reservation systems
Email marketing platforms
Analytics providers
Professional advisers where necessary
All third parties are required to keep your information secure and use it only for the purposes for which it is provided.
data security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
While we take reasonable steps to safeguard your information, no method of transmission over the internet can be guaranteed to be completely secure.
how long we keep your information
We only retain personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and reporting requirements.
your rights
Under UK data protection legislation, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Restrict or object to certain processing activities
Withdraw consent where processing is based on consent
Request transfer of your data where applicable
To exercise any of these rights, please contact us.
third-party websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies separately.
changes to this privacy policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or business practices.
Any updates will be published on this page and take effect immediately upon publication.
contact us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact Ribble Valley View using the contact details provided on our website.